Brad Wilks
Switching claims processing vendors
BackgroundHealthcare insurance company uses a vendor to process customer contacts for medical claims. It has chosen to switch vendors. The new vendor required changes to the current software.
Problem/Challenge:The requirements were unclear and the project had languished for several months going back and forth on between development the project. I was brought in to move the project forward.
Steps:Case Study 1
Benefit:Case Study 1
Case studies of various projects Brad has worked on.
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